Terms of use / شروط الاستخدام
Version 1. Draft pending legal review: this is the plain-language summary that registration refers to, and the signed agreement will replace it. / مسودة بانتظار المراجعة القانونية.
Store Agreement / اتفاقية المتجر
- Paid orders only. Oadah delivers only orders the customer has already paid in full. Oadah and its drivers never collect, hold or chase money from customers. The store alone is responsible for any unpaid order.
- No tobacco. The store does not send tobacco products. The delivery regulation bans displaying or delivering them.
- Your customers' data. The store is the controller of its customers' data and Oadah is the processor: Oadah uses the customer name, mobile number and address only to deliver the order, shows them to the driver only after pick-up, and deletes or returns them as the agreement says.
- Fees and invoices. Oadah charges its delivery fee and issues a tax invoice for it, using the legal name, National Address and VAT number given at registration. Payment is by prepaid balance or monthly invoice, as chosen at registration.
- Contact. The authorised person named at registration speaks for the store.
توصّل آودا الطلبات المدفوعة بالكامل فقط ولا تحصّل أي مبالغ من العملاء. لا ترسل المتاجر منتجات التبغ. المتجر جهة التحكم في بيانات عملائه وآودا جهة معالجة، وتستخدمها للتوصيل فقط. تصدر آودا فاتورة ضريبية عن رسومها ببيانات المتجر المسجلة.
Delivery Company Agreement / اتفاقية شركة التوصيل
- Licensed. The company holds a valid licence from the Transport General Authority and tells Oadah at once if it lapses. Oadah gives it no orders after the licence expires.
- Paid orders only. Every order given to the company is already paid. Its drivers never collect or accept money from customers.
- Its drivers. Each driver and vehicle is registered with valid documents. The company has told its drivers that their data is shared with Oadah and is responsible for their uniform and public conduct while working.
- Payment. Earnings are paid weekly by bank transfer to the IBAN in the company's name.
تلتزم الشركة بترخيص ساري من الهيئة العامة للنقل، وبأن كل طلب مدفوع مسبقًا وأن سائقيها لا يحصّلون مبالغ، وبأنها أبلغت سائقيها بمشاركة بياناتهم مع آودا. يُصرف المستحق أسبوعيًا إلى الآيبان باسم الشركة.
Driver Terms / شروط السائق
- Who may drive alone. Freelance work is for Saudi nationals using their own vehicle. Anyone else works through a delivery company.
- Valid documents. Your ID, licence, vehicle registration and (for motorcycles) operating card must stay valid. Oadah warns you before they expire and stops offering you orders on the day they do.
- Verification. Oadah verifies your identity and your face at sign-up and while you work. Oadah keeps the result of these checks, not the images, wherever it can.
- Paid orders only. All orders are already paid. Never take money from a customer.
- Earnings. Paid weekly to the IBAN in your own name. If you are VAT-registered, give your VAT number so your earnings are treated correctly.
العمل الفردي للسعوديين بمركباتهم الخاصة، وغيرهم عبر شركة توصيل. يجب أن تبقى وثائقك سارية وإلا توقفت المهام عنك. تتحقق آودا من هويتك ووجهك، وتحتفظ بالنتيجة لا الصور قدر الإمكان. الطلبات مدفوعة مسبقًا ولا تأخذ مالًا من العميل. يُصرف أجرك أسبوعيًا إلى آيبان باسمك.
Personal data: see the privacy notice. / البيانات الشخصية: إشعار الخصوصية.