Privacy notice

Oadah delivery platform: drivers, stores and delivery companies. Draft pending legal review; last updated 11 November 2026.

Who we are

Taqat Elbermge for Information Technology Establishment (مؤسسة طاقات البرمجة لتقنية المعلومات), trading as Oadah, CR 1009036670, VAT 310721092300003, 7907 Al Diwan Street, Al Arid District, Riyadh 13328-2492, Saudi Arabia. Contact for privacy requests: Abdulazizalnahil@gmail.com.

What we collect and why

DataFromWhy
Name, mobile numberdrivers, store staffaccount and sign-in by SMS code
Licence, ID and vehicle documents, photosdriversverifying drivers before they can work
Precise location (also in the background while a driver is online)driversshowing nearby jobs, guiding to pickup; stops when the driver goes offline or signs out
Bank account (IBAN)drivers, delivery companiespaying earnings by bank transfer
Customer name, mobile number, address, order numberstoresdelivering the order. The driver sees them only after picking up the bag.
Device tokendrivers' phonessending notifications through Google Firebase

Sharing

We do not sell personal data. It is shared only with: the store whose order is being delivered (delivery status), our SMS provider (the mobile number, to send codes), Google Firebase (the device token, to send notifications), map providers (searched addresses), and authorities when the law requires it.

Keeping and deleting

Drivers can delete their account in the app (Earnings → Delete my account); this erases name, phone, documents and bank details. Records we must keep for accounting and tax (deliveries, invoices, payments) are kept without personal details for the period the law requires. To ask about, correct or delete other data, write to Abdulazizalnahil@gmail.com.

Security

Traffic is encrypted. Documents are stored privately and every view by staff is logged. Sign-in codes are single-use and expire in 5 minutes.

إشعار الخصوصية

مسودة بانتظار المراجعة القانونية.

نجمع: الاسم ورقم الجوال، وثائق السائق (الرخصة والهوية والمركبة)، الموقع الدقيق أثناء اتصال السائق فقط (حتى في الخلفية)، الحساب البنكي (الآيبان) لدفع الأرباح، وبيانات عملاء المتاجر (الاسم والجوال والعنوان) لتوصيل الطلب ولا تظهر للسائق إلا بعد استلام الكيس، ومعرّف الجهاز لإرسال الإشعارات. لا نبيع البيانات. يمكن للسائق حذف حسابه من التطبيق (الأرباح ← حذف حسابي)، وتُحفظ السجلات المحاسبية دون بيانات شخصية للمدة التي يقتضيها النظام. للاستفسار: Abdulazizalnahil@gmail.com.